The flower marketplace we started with Ikost has become the most important player in the sector today. My gratitude and thanks to Ikost for the support and development work.
Industry · Marketplace & Dealership
Hundreds of sellers, one storefront, automatic payouts.
Independent dealers list their own products and manage their own orders; commission and payouts are calculated automatically. The infrastructure behind Turkey's leading flower marketplace.
Sector leaderflower marketplace runs on Ikost
Unlimitedsellers (Enterprise)
Automaticcommission + payouts
0 panelhead office + every seller
Marketplace Model
Sellers add products, you set the rules.
Catalogue, zone and commission rules from head office.
Each seller logs into its own panel, adds products in bulk, manages stock and prices and sees the orders in its own zone. Head office controls product approval, category structure, commission rates and campaign rules. Customers shop in one storefront; orders route to the right seller by location.
- Seller panel with bulk product upload
- Catalogue and category structure from head office
- Seller matching by location
- Seller-level stock and prices
- Seller performance reports
- Role-based permissions
Commission and Payouts
Commission deducted on every order, payouts accrue.
Not a month-end reconciliation, a live balance.
When an order completes, commission and the seller's payout are calculated by rule; cancellations and refunds flow into the balance. Sellers see their own payouts, head office sees the whole network. Material requests, stock and shipments live in the same panel if needed.
- Automatic commission and payout per order
- Cancellations and refunds reflected automatically
- Seller-level revenue reports
- Revenue report by invoice date
- Material requests and shipments (if needed)
- Dealer performance reports
Quality and Trust
More sellers without lower quality.
Photo approval, reviews, complaint management.
The seller prepares the product and the photo goes for approval: head office and/or the customer. Customers review and rate every order; the ones you approve appear on the product page. Complaints are handled per order and seller performance is reported.
- Two-stage photo approval (head office + customer)
- Order reviews and ratings
- Customer complaint management (Enterprise)
- Per-order instant messaging
- Seller performance reports
- Approval history and audit trail
Seller App
The order lands in the seller's pocket.
Dealer Order Management app, iOS and Android.
A new order alert plays a sound; the seller sees the order details and card message, updates the status, takes a photo for approval and confirms delivery. Head office follows every step instantly and the customer is notified on three channels.
- New order alert with sound
- Order details and card message
- Status updates and delivery confirmation
- Take a photo and send for approval
- Daily list and history
- Automatic SMS + e-mail + push to the customer
Payments and Invoicing
Payments collected centrally, distributed by rule.
25+ providers, 3D Secure, partial refunds, e-invoicing.
Customer payments are collected centrally through Ikost Payment; refunds and cancellations are handled per line item and flow into payouts. E-invoices are issued in bulk. Automatic throttling protects against card-testing attacks and the infrastructure prevents charging the same order twice.
- Ikost Payment: 25+ banks and payment providers
- BIN-based instalments and 3D Secure
- Partial and line-item refunds
- Bulk e-invoicing
- Card-testing attack protection
- Bank transfer details on the tracking page
Customer Stories
Let our customers speak for us.
Since the day we started working with Ikost, we have seen that we are working not just with a website infrastructure, but with a strong technology partner that helps us grow our business. Thanks in particular to the same-day ordering feature they developed, we became able to serve our customers much faster and reached a level where we can compete in our highly competitive sector. With the conveniences their infrastructure provides, advanced stock control systems and continuously developed features, we started to manage our operational processes more efficiently. These contributions played an important role in significantly increasing our sales and turnover. They were also with us when we moved to the dealer system during our growth. Thanks to their support in managing dealer operations digitally, making processes scalable and business development, they made important contributions to RoseBox's growth journey. They do not see their job as merely maintaining the existing system; they keep developing the infrastructure with new solutions. Their fast responses to issues, the solution-oriented approach of their technical support team and the developments they make in line with our needs make our business processes much easier. Today we see Ikovan & Ikost not just as a software provider but as a strategic business partner contributing to our growth. We wholeheartedly recommend them to companies looking for a reliable, innovative and long-term partner in e-commerce infrastructure.
For us, the biggest difference of working with Ikost is this: when we raise a problem, the answer is never 'it can't be done' but 'how do we do it'. This solution-driven approach played a big part in Heryerbitki reaching its current scale.
FAQ
Questions about the marketplace model.
In a dealership the catalogue belongs to head office; dealers produce and deliver head office's products. In a marketplace, independent sellers list their own products. In Ikost the two work together in one system.
No. Each seller sees only its own orders; head office follows the whole network.
The Enterprise plan allows unlimited sellers and dealers; Pro and Plus include 1 dealer/store.
Customer payments are collected centrally in one payment infrastructure; seller payouts are calculated and reported per order and you distribute them through your own process.
Photo approval, customer reviews, complaint management and seller performance reports are all at head office; a seller that misses the standard shows up in the reports.
Let's Talk
Build your marketplace on proven infrastructure.
In an online session we show the seller panel, head-office reports and the payout flow live.