Since the day we started working with Ikost, we have seen that we are working not just with a website infrastructure, but with a strong technology partner that helps us grow our business. Thanks in particular to the same-day ordering feature they developed, we became able to serve our customers much faster and reached a level where we can compete in our highly competitive sector. With the conveniences their infrastructure provides, advanced stock control systems and continuously developed features, we started to manage our operational processes more efficiently. These contributions played an important role in significantly increasing our sales and turnover. They were also with us when we moved to the dealer system during our growth. Thanks to their support in managing dealer operations digitally, making processes scalable and business development, they made important contributions to RoseBox's growth journey. They do not see their job as merely maintaining the existing system; they keep developing the infrastructure with new solutions. Their fast responses to issues, the solution-oriented approach of their technical support team and the developments they make in line with our needs make our business processes much easier. Today we see Ikovan & Ikost not just as a software provider but as a strategic business partner contributing to our growth. We wholeheartedly recommend them to companies looking for a reliable, innovative and long-term partner in e-commerce infrastructure.
The same team has been building Ikost for over twenty years.
Founded in 2004 by Nurgül Apaydın Yüksek and Murat Yüksek, Ikovan Bilişim today develops the infrastructure of same-day e-commerce with its engineering, product, infrastructure and customer success teams.
Twenty years on one question: how is an order delivered flawlessly on the day it is placed?
Ikovan Bilişim, the team behind Ikost.
Ikovan Bilişim Ltd. was founded in 2004 by Nurgül Apaydın Yüksek and Murat Yüksek to build SaaS solutions at global scale. Since then it has provided the infrastructure for Turkey's leading flower and gift brands, writing the rules of same-day delivery in the field, on real orders. Today Ikost is that experience gathered into one panel.
- 2004: Ikovan Bilişim founded
- Infrastructure for Turkey's leading flower and gift brands
- Ikost SaaS: the whole same-day operation in one panel
- Today: Turkey + the Gulf, web + native mobile
Four teams, one product.
Every team works on the same product; a question from the field passes through engineering and returns to the field.
Engineering
Web (Next.js), microservices, Ikost Payment and native mobile apps. Our own code, our own infrastructure.
Product and Design
Turns field needs into features: modules such as the delivery calendar, photo approval and segmentation are born in the field.
Infrastructure and Operations
Redundant publishing, automatic failover, backups, monitoring and capacity planning for special-day peaks.
Customer Success
Onboarding, data migration, team training and ongoing support. Not the "it can't be done" team; the "how do we do it" team.
A field problem gets a field-tested answer.
Features are born in real stores and mature under live traffic.
Every feature starts as a real problem in a real store; it is designed together with our customers, matures under live traffic and is then opened to every brand. New features reach all customers at the same time, and the Help Centre inside the panel explains how to use each one.
- Features born in the field
- Continuous product development
- Updates that reach every customer at once
- Built-in Help Centre (90+ articles)
- Fast responses, solution-driven support
- Long-term partnership
Let our customers speak for us.
For us, the biggest difference of working with Ikost is this: when we raise a problem, the answer is never 'it can't be done' but 'how do we do it'. This solution-driven approach played a big part in Heryerbitki reaching its current scale.
The flower marketplace we started with Ikost has become the most important player in the sector today. My gratitude and thanks to Ikost for the support and development work.
Let's write the next chapter together.
If you are looking for a small, product-driven team working on real orders, see our careers page.